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Client Communication Letters

Often malpractice claims are caused by failure to obtain consent, to inform clients or to follow a client's instructions. Communication is vital at every stage of representation. Keep in mind that, while a particular case represents one of many for the lawyer, it is the only case a client is thinking about. Even if there is no "big news" to report, status letters let a client know the lawyer is continuing to work on his or her case. Monthly billing statements can eliminate the "sticker shock" response to a large bill representing many months of legal work.

Following are sample documents which correspond to mileposts in a lawyer-client relationship, including:

  • A monthly status letter to keep clients apprised of developments in the case

  • A subsequent appointment confirmation letter that notes the time and purpose of the meeting and instructs clients about materials he or she should bring

  • Confirm or change meeting letter

  • Letter requesting missing information

  • Deposition instructions and a glossary of common legal terms

  • A court appearance or hearing letter containing specific information about time and location

  • Post-representation survey

Monthly Status Letter
Subsequent Appointment Confirmation
Confirm or Change Meeting
Letter Requesting Missing Information
Court Appearance or Hearing Letter
Post Representation Survey

Supreme Court Rule 42(9) requires all NH admitted attorneys to notify the Bar Association of any address change, home or office.

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