New Hampshire Bar Association

The NH Bar Association (NHBA) is a statewide professional association that supports members of the legal profession and their service to the public and justice system. The NHBA is a unified bar association, meaning that bar association membership is mandatory for all those licensed to practice law in the State of New Hampshire. In addition to providing an array of services and benefits for its members, the NH Bar Association facilitates open and continuing dialogue among lawyers, the courts and other justice system stakeholders while acting as a resource for all those interested in advancing a just society. The NH Bar Association also works to increase access to justice in New Hampshire through its Lawyer Referral Service and Law Related Education programs, as well as through its support of  NHBA’s charitable arm, the NH Bar Foundation.

The NH Bar Association offers a comfortable working environment with a competitive compensation package. We are an Equal Opportunity Employer.

Working hours are Monday – Friday, 8:30 am – 5 pm (37.50 hours weekly)

 


 

The Lawyer Referral Service Intake and Referral Specialist  provides client intake and attorney referral for NHBA’s Lawyer Referral Service (LRS) call center, as well as clerical and other tasks supporting the Full-Fee and Modest Means programs. At least 66% of time is spent on phone receiving referral requests. Provide administrative support for Free Legal Answers-NH and LawLine programs. This is an immediate opening, the position is 100% in-office, and only local candidates will be considered. The NHBA is an Equal Opportunity Employer.

 

Duties and Responsibilities include, but are not limited to, the following.

 

DIRECT COMMUNICATION WITH PEOPLE SEEKING REFERRALS AND LEGAL ASSISTANCE

  • Answer telephone calls from public; retrieve and respond to voicemails
  • Review and respond in a timely and helpful manner to e-mails and mail

 

DIRECT COMMUNICATION WITH VOLUNTEER ATTORNEYS

  • Ensure that panelists have adequate liability insurance
  • Assist Coordinator with LRS panel renewal billing
  • Follow-up on deferred cases
  • Communicate survey results/feedback as appropriate.

 

COLLABORATION WITH OTHER NHBA STAFF

  • Distribute semi-monthly client surveys; analyze results
  • Assist in creation of marketing and promotional materials
  • Attend department and company-wide meetings

 

MISCELLANEOUS ADMINISTRATIVE WORK

  • Prepare LRS reports
  • Filing/clerical/proofreading/scanning work as required
  • Assist with newsletter to LRS panelist attorneys

 

Fluency in Spanish a plus.