Bar News - August 10, 2007
LawLine Increases Service To Public with New Technology
On the second Wednesday of each month, New Hampshire law firms and their attorneys volunteer to host the NH Bar Association’s LawLine, which provides anonymous, general advice to callers as a public service. From six to eight p.m., calls are forwarded from the LawLine number to the host participants.
LawLine has recently increased its capabilities with new technology and can now forward calls to 20 different locations simultaneously. Thus more than one LawLine host firm can participate in an evening. In fact, sole practitioners can also take part from either office or home, thus strengthening LawLine’s ability to leave fewer callers disappointed because they “could not get through.”
In June, when LawLine was in danger of being cancelled for lack of a host, the firm of Nelson, Kinder, Mosseau & Saturley in Manchester pitched in at the last minute. The Bar Association would like to thank the attorneys who fielded calls that night: Kenneth Rubinstein, Alison Ayer and Jesse Roisin. In an e-mail after the session, Ken Rubinstein commented, “We answered phones from 6-8…took roughly 40 calls and helped a lot of people. As always – it was a lot of fun….”
For the July LawLine, the NH Bar Association would like to thank the firm of Cooper Deans & Cargill in North Conway and the Mark Sisti firm of Chichester for stepping up in true Minuteman fashion. They jumped in at the last minute, too, and provided this much-needed (and popular) public service. Attorneys Paul Chant, Ken Cargill, Charles Greenhalgh, Dennis Morgan, Deborah Fauver, Jennifer Sawyer and Chris Meier took nonstop calls for two hours, while firm administrator Bryan Morin directed the calls. Earle Wingate and Aime Cook from the Sisti Law office also contributed to the success of the evening.
“This was the first time we have been able to forward calls to different host firms at the same time—and we took a record number of calls—71,” said Sheila Dion, NHBA LawLine Coordinator. “The average number of calls for one host firm with 3 - 4 attorneys is 30.”
Since more than one firm can now host LawLine on the same evening, there are more time choices available for law firms. Choose your month—and you will not be turned away because someone else is already signed up for that month. Hosts are recruited as far ahead as possible, however, and at this time are still needed for the Dec. 12 LawLine.
Contact Sheila Dion at 603-715-3235 or email@example.com if you would like to participate. LawLine will pay for your dinner that night—and you will gain a great deal of satisfaction by providing a valuable service to your community.